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Aug. 06, 2018

Trustees Approve 2019 Contribution Rate Changes

On Aug. 3, Portico Benefit Services’ board of trustees voted to approve, on average, the lowest contribution rate increase in five years. This will include disability and survivor rate reductions, sizeable reductions in the cost of ELCA Medicar...
Jul. 10, 2018

ELCA and Portico Announce Changes to ELCA Medicare-Primary Health Benefits for 2019

In response to the ever-changing health care landscape, the ELCA and Portico have worked together to design changes to ELCA Medicare-Primary health benefits that will take effect Jan. 1, 2019. The majority of members with these benefits will be pos...
May. 06, 2018

Portico Helps File Amicus Brief to Defend Clergy Housing Exclusion

On April 26, 2018, the Church Alliance filed an amicus curiae brief in the Seventh Circuit U.S. Court of Appeals (Chicago) in the case challenging the constitutionality of the cash housing allowance exclusion for clergy. An amicus curiae brief, lega...
May. 06, 2018

Portico Earns Top Contact Center Distinction

In March 2018, Portico’s Customer Care Center qualified as a Top Contact Center in the small-size center category and achieved Best Overall Agent Satisfaction designations from BenchmarkPortal, a global leader in the contact center industry. ...
Apr. 22, 2018

New Tool Helps Members Make the Most of Retirement Savings

Portico is now in the process of inviting eligible ELCA Retirement Plan members no longer sponsored and nearing or in retirement to begin using a powerful new online tool designed to help them manage retirement income with more confidence. Because ...
Feb. 25, 2018

Customer Care Center Recognized Once Again for Excellence

Demonstrating a sustained commitment to efficiency and effectiveness, for the third year in a row the Portico Customer Care Center was certified by BenchmarkPortal as a “Center of Excellence.” This is one of the most prestigious awards in...
Feb. 11, 2018

Portico Takes Aim at Chronic Conditions with New Support Program

Portico is pleased to introduce a new benefit to help at-risk members with ELCA-Primary health benefits avoid the onset of type 2 diabetes and heart disease. As another step in its ongoing commitment to provide more personalized wellness support, Por...
Dec. 27, 2017

Portico Introduces a New Way to Help Assess Physical Health, Earn Wellness Dollars

Starting Jan. 1, Portico is inviting members and spouses with ELCA-Primary health benefits to participate in a biometric screening as part of the 2018 Live Well Challenge. Instead of an online health assessment, by submitting basic physical measureme...